My next DirecTV experience. It started to snow last Sunday, and many people lost the satellite signal. I thought nothing about that until Monday night when I was missing the NFL game. Oh well. The next day though, still no signal. As you can see, the DISH was buried under the pine branches loaded with heavy snow. Well, this is 2 stories up and I could not get to the dish to free it from the snow covered branches.
So, I called a tree company. I called back every day, and they never called me back. I heard from other DirecTV customers that they could move the dish to a better location.
The response I got from them was that "they would not move the dish for "cosmetic reasons"....I should go pay to have it moved myself.
DOES THIS LOOK LIKE A COSMETIC REASON????
Anyway, thanks to Ted Preiss, he came out to the house on Thursday night with a long ladder, and worked in the snow, at night, helping me get signal back to my dish.
No thanks to DirecTV. They were not very helpful.
